zscaler app is not opening
Zscaler app is used in the below device.
1- Window
2- Linux
3- MAC
4- Android
1 - Window and MAC -
Actually, we faced multiple issues with Zscaler so we need to open zsclaer and go into more option, see below screen shot
Start Packet Capture: If your organization's admin enabled packet captures, you can use this feature when reproducing an issue and use this into wireshark to understand the problem
Report an Issue - if option is enable then user directly send issue to support team or rasie zscaler support ticket
Restart Service: You can click to restart the app. Restarting does not impact security enforcement
Repair App: If you select this option, the app will attempt to repair itself by reinstalling app drivers and services
Clear Logs: You can clear stored logs
Log Mode - we can change logs mode based on the issue there are mutliple logs mode avilable
Error: Logs only when the app encounters an error
Warn: Logs when the app is functioning but is encountering potential issues
Info: Logs general app activity
Debug: Logs all app activity that could assist Zscaler Support in debugging issues
Android and IOS -
Update Policy: You can tap to manually refresh your web security policies and PAC file
Install certificate - Install certificate on your device thought Zscaler
Uninstall App - if you want to uninstall the app you can uninstall it but require the password to uninstall this app.
Reset of options works like a window, if go into the window section and you can understand
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